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Steffen UrbanSteffen Urban 
KatieKatie (US Bank) 
We are considering adding that enhancement in the future, thank you for your feedback.
Dean BarquinDean Barquin 
AlysonAlyson (US Bank) 
This could happen if you have an emoticon included in your device name. If so, updating the device name should resolve the problem. If you continue to experience problems accessing the app, you can contact our 24-Hour Customer Service department at 800-US BANKS (872-2657) for assistance.
Lowe LlagunoLowe Llaguno 
KatieKatie (US Bank) 
Hi Lowe, this is a defect we are aware of and are trying to get it fixed. This error does not actually mean anything is wrong and you should be able to continue to download the app without issues.
Cory RsCory Rs 

Since there are currently no plans for an app for Windows Phone, is there someplace we can go to request one?

AlysonAlyson (US Bank) 
We work closely with the team that develops our mobile apps. I will make sure to share your feedback about this with them. We do have a mobile site, m.usbank.com, that you can use to access account information through your phone.
Stephen ChampionStephen Champion 

When will US Bank release a mobile app for Windows Phone users? Every other major banking institution has one. Are there any plans to release one in the near future?

CassandraCassandra (US Bank Internet Mobile Channel Group) 
We are not currently developing an app for the Windows Phone, but you can use our mobile site to access your account information at m.usbank.com.
Brianna PonceBrianna Ponce 

can my campus card enroll for mobile banking?

CassandraCassandra (US Bank Internet Mobile Channel Group) 
Enrollment can be established for Mobile Banking using your Campus Card or Checking Account number, your PIN, and Social Security or Tax Id number. If you have any questions or are having trouble with enrollment you can contact 24-banking at #800-872-2657.
Jim HanleyJim Hanley 

Can I nickname my accounts? How do I do this if so? Can it be done from the mobile app?

KatieKatie (US Bank) 
Yes, you are able to nickname your accounts using up to 20 characters. This can be done by going online to My Accounts, clicking on the account you would like to name, from there go to Add Nickname in the upper right hand corner. This cannot be completed on the mobile app.
Michael CliffeMichael Cliffe 

The US Bank Android mobile app is awesome - very well designed.

AlysonAlyson (US Bank) 
Thanks! We're so glad to hear you like it.
Dan ChryslerDan Chrysler 

What about the Kindle Fire?

KatieKatie (US Bank) 
The Kindle Fire is not a device that is currently supported. You are able to use the app for both Android and iPhone, but it is not optimized for the Kindle Fire. We also have a mobile site, m.usbank.com, which can be used to access information through your device.
Drew McLaughlinDrew McLaughlin 

How do I get my savings account to appear on my mobile app? It only shows my checkings.

AlysonAlyson (US Bank) 
Every account that you are a signer on should automatically be included when you log into the mobile app. If you are not seeing one of your accounts, you can contact 24-hour Banking at 800-USBANKS (800-872-2657), to have this reviewed further.

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