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Jim HanleyJim Hanley 

Can I nickname my accounts? How do I do this if so? Can it be done from the mobile app?

KatieKatie (US Bank) 
Yes, you are able to nickname your accounts using up to 20 characters. This can be done by going online to My Accounts, clicking on the account you would like to name, from there go to Add Nickname in the upper right hand corner. This cannot be completed on the mobile app.
Michael CliffeMichael Cliffe 

The US Bank Android mobile app is awesome - very well designed.

AlysonAlyson (US Bank) 
Thanks! We're so glad to hear you like it.
Dan ChryslerDan Chrysler 

What about the Kindle Fire?

KatieKatie (US Bank) 
The Kindle Fire is not a device that is currently supported. You are able to use the app for both Android and iPhone, but it is not optimized for the Kindle Fire. We also have a mobile site, m.usbank.com, which can be used to access information through your device.
Drew McLaughlinDrew McLaughlin 

How do I get my savings account to appear on my mobile app? It only shows my checkings.

AlysonAlyson (US Bank) 
Every account that you are a signer on should automatically be included when you log into the mobile app. If you are not seeing one of your accounts, you can contact 24-hour Banking at 800-USBANKS (800-872-2657), to have this reviewed further.
Drew McLaughlinDrew McLaughlin 

How do I get my savings account to appear on my mobile app? It only shows my checking.

AlysonAlyson (US Bank) 
Every account that you are a signer on should automatically be included when you log into the mobile app. If you are not seeing one of your accounts, you can contact 24-hour Banking at 800-USBANKS (800-872-2657), to have this reviewed further.
Maxine BladeMaxine Blade 
AlysonAlyson (US Bank) 
If you have already set up a Personal ID and Password, but have not yet established your ID Shield questions, it will be necessary to visit our website to complete this process. To enroll for ID Shield, you will visit www.usbank.com and enter your Personal ID to start logging in. On the next page you will be asked for your password, after entering the password and clicking Login you will be walked through the steps of setting up ID Shield. After completing the ID Shield enrollment process, you will be able to successfully login using the mobile app. If you require additional assistance, you can reach us 24 hours a day at: 800 US BANKS.
Saikishore ReddySaikishore Reddy 

When will you start supporting Windows mobile phone app?

AlysonAlyson (US Bank) 
We are not developing a Windows app at this time. I will share your interest in have this app created with our developers. Currently m.usbank.com is available for mobile banking.
Steve NortonSteve Norton 
KatieKatie (US Bank) 
If you search the iTunes App Store for US Bank you should find the app and be able to download it from there. Please call 1-800 US Banks if you have any trouble and they can help with your situation.
Cindy McArthurCindy McArthur 
AlysonAlyson (US Bank) 
We would like to help get this resolved for you. If you call 1 800 USBANKS an Online Banking Specialist will be able to collect some information about your device and assist you with troubleshooting this issue.
Zico HamdaniZico Hamdani 
AlysonAlyson (US Bank) 
Thank you for your suggestion. I will make sure to share this feedback with our developers.

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