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Anthony MaierAnthony Maier 

Why doesn't the iOS app utilize the Apple Touch ID for login?

AlysonAlyson (US Bank) 
Our development team has advised us that they are investigating the possibility of adding Touch ID with a future release.
Anthony MaierAnthony Maier 

The Chase app has a feature where if you swipe right on the login screen it shows your current account balances without the need to actually log in. This would be a great feature for the U.S. Bank app as well.

AlysonAlyson (US Bank) 
Thanks for the suggestion, we have been advised that this is a feature our development team is looking into the possibility of adding in the future.
Ayushman KuriyalAyushman Kuriyal 

Please develop an app for the Windows OS.

KatieKatie (US Bank) 
Thank you for your feedback Ayushman, I'll make sure to let our developers know this is something you are looking for. In the meantime you can use m.usbank.com, which has most of the same functionality as the app.
Jinny BishopJinny Bishop 

I have been watching and waiting for this app to become available in the Amazon App store. Any idea if or when this will happen?

KatieKatie (US Bank) 
Our app is currently only available in Google Play for Android devices and Itunes App Store for iPhones. It is not available through any other carriers at this time.
James MapledoramJames Mapledoram 
AlysonAlyson (US Bank) 
We hear you! We'll work with our project managers and development team to try and get something on the radar.
Nicole BudzinskiNicole Budzinski 

My app for my android phone won't update and I can't use it until it does, what can I do?

CassandraCassandra (US Bank Internet Mobile Channel Group) 
If you uninstall and reinstall the application it should update you with the most current version. If you still continue to have issues after trying this please contact 24-hour banking at 800-872-2657. ^Cassie
Steffen UrbanSteffen Urban 
KatieKatie (US Bank) 
We are considering adding that enhancement in the future, thank you for your feedback.
Dean BarquinDean Barquin 
AlysonAlyson (US Bank) 
This could happen if you have an emoticon included in your device name. If so, updating the device name should resolve the problem. If you continue to experience problems accessing the app, you can contact our 24-Hour Customer Service department at 800-US BANKS (872-2657) for assistance.
Lowe LlagunoLowe Llaguno 
KatieKatie (US Bank) 
Hi Lowe, this is a defect we are aware of and are trying to get it fixed. This error does not actually mean anything is wrong and you should be able to continue to download the app without issues.
Cory RsCory Rs 

Since there are currently no plans for an app for Windows Phone, is there someplace we can go to request one?

AlysonAlyson (US Bank) 
We work closely with the team that develops our mobile apps. I will make sure to share your feedback about this with them. We do have a mobile site, m.usbank.com, that you can use to access account information through your phone.

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