Skip Navigation: Internet Banking Login

Your browser's version is not compatible. Please upgrade your browser.
Ask Search:
Stephanie CarnerStephanie Carner 

Trying to set up the mobile app

AlysonAlyson (US Bank) 
Once you’ve downloaded our app onto your device, you’ll be able to login using the same credentials that you use to access your account through our website. If you are having difficulties getting logged in, you can contact our Technical Support department at 800-987-7237 and an Online Banker can troubleshoot the issue.
Tom CarrTom Carr 

I was told by my local branch (Brookings, OR) that my ph app was shut down by USB due to a compromised access. When was that? Which day?

AlysonAlyson (US Bank) 
It would be necessary for an Online Banker to review the account to look into what happened and assist you with gaining access to your account again. They can be reached at: 800-987-7237.
Joel ShuflinJoel Shuflin 
AlysonAlyson (US Bank) 
We are not currently working to develop an app for the Windows Phone. We have a mobile site, m.usbank.com that can be used to access account information through your device. I apologize for any hassle.
Jessica DownsJessica Downs 
LeanLean (US Bank Consumer Salesforce) 
Hi Jessica, on your device settings we recommend that you re-create your Touch ID. After that is complete please reinstall our application and try to launch again using the Touch ID option. I hope this helps! ^lh
Lee AldrichLee Aldrich 
LeanLean (US Bank Consumer Salesforce) 
I recommend contacting our Online Support Department at 800-987-7237 for assistance. They can check your Alert history, troubleshoot with you, and open a case if necessary. ^lh
Joshua KantolaJoshua Kantola 
AlysonAlyson (US Bank) 
The check card authorizations should be viewable with our current app. This information should be available directly below the account balance on the transactions screen. I’d recommend uninstalling and reinstalling the app on the devices you’re currently using to ensure that you have the most up to date version. If the problem persists, you can contact our Technical Support department at 800-987-7237 for additional troubleshooting.
Joshua KantolaJoshua Kantola 
AlysonAlyson (US Bank) 
The check card authorizations should be viewable with our current app. This information should be available directly below the account balance on the transactions screen. I’d recommend uninstalling and reinstalling the app to see if that corrects the issue. If the problem persists, you can contact our Technical Support department at 800-987-7237 for additional troubleshooting.
Gary NormanGary Norman 

Mobil deposit hasn't worked all day, is this being addressed?

AlysonAlyson (US Bank) 
We did have an issue with DepositPoint earlier today, but everything should be working now. If you are still unable to complete your deposit, you can reach our Technical Support department at 800-987-7237 for troubleshooting.
Eric SteigerEric Steiger 

Is there a way to increase one's daily limit on mobile deposits?

CassandraCassandra (US Bank Consumer Salesforce) 
At this time DepositPoint limits cannot be changed. U.S. Bank has made changes to the Deposit Point feature to help mitigate risk and ensure asset security. Your account limits may be increased (or decreased) in the future as U.S. Bank re-evaluates potential risk with this service. ^Cassie
Kyra AnbeKyra Anbe 

What happens if I deposit a check on the mobile deposit but I never get an approved confirmation?

AlysonAlyson (US Bank) 
We'd recommend calling our Technical Support department at 800-987-7237 so they can check the status of the deposit to determine if it's still being reviewed.

Unsupported Browser

Unsupported Browser

We've detected that you are currently accessing this site using an older version of Internet Explorer. We have not designed this site to support older versions of Internet Explorer. Therefore, you may encounter issues with how the site is displayed and how you can navigate through the site when using this older browser. We highly recommend you upgrade your current browser or download a new version of a different browser.

Upgrade Internet Explorer

Alternatively, you may want to download a new version of a different browser: